Refund Policy
At Australia Deals Hub, we believe in providing our customers with the best shopping experience possible. That's why we have implemented a 30 day returns policy to ensure your satisfaction with your purchase.
Our returns policy allows you to return any product within 30 days of receiving it, no questions asked. Whether you've changed your mind or encountered any issues with the product, we are here to assist you.
Here's what you need to know about our 30 day returns policy:
- Timeframe: You have 30 days from the date of delivery to initiate a return. Please make sure to contact our customer service team within this timeframe to start the return process.
- Condition: The product must be in its original condition, unused, and with all the original packaging and tags intact. We cannot accept returns for products that have been used or damaged by the customer.
- Return Process: To initiate a return, please contact our customer service team either by phone or email. They will guide you through the process and provide you with a return authorization number.
- Return Shipping: The cost of return shipping will be the responsibility of the customer, unless the return is due to a faulty or incorrect item received. In such cases, we will provide you with a prepaid shipping label.
- Refund: Once we receive the returned product and verify its condition, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.
We take pride in the quality of our products and strive to ensure your complete satisfaction. However, if you are not happy with your purchase, our 30 day returns policy is in place to make the return process as smooth as possible.
If you have any further questions or need assistance with a return, please don't hesitate to reach out to our customer service team. We are here to help!